Introduction to Supply Chain Management


FEE – £250 + VAT (includes tuition, course notes, refreshments and lunch)

This course is for people who are new to a supply chain role or are working closely with supply chain specialists. You will be able to explain and use the most important concepts in supply chain and apply these in your work.

For a more in-depth introduction or to update your existing supply chain knowledge, then you might want to consider our two-day course on Principles of Supply Chain Management.

Supply chains are everywhere we look – ensuring that the goods and services on which we depend are available when we need them. Through this course, you will gain a sound understanding of how supply chains operate and know about the most important activities that enable them to perform in a successful and sustainable way.

By the end of this course you will be able to:

  • Explain what is meant by supply chain management and the most important terminology that relates to it
  • Contribute to business decisions involving the use of information in the supply chain and be able to explain why information flow is critical to its success
  • Analyse supply chain needs and determine whether a ‘make to order’ or ‘make to stock’ approach is most appropriate
  • Use the main levers that affect supply chain service level – lead time and safety stock
  • Apply your knowledge to situations involving supply chain improvement and partnering

Course Content

Supply Chain Management

What we mean by a supply chain / What supply chains achieve / The idea of supply chain management and how it adds value to the organisation / The role of information in supply chain management

Managing Service Level and Cash Flow

The ‘make to order’ vs ‘make to stock’ decision / Service levels and ABC analysis / Managing lead time / Setting safety stock levels

Supply Chain Improvement

Basics of supply chain improvement / Why partnering is important for improvement / Setting up your supply chain improvement project.